domingo, mayo 25, 2014

Asking for a refund (HW)

Dear Sir or Madam
I recently bought a printer from your website. I received it but unfortunately it does not work. Could you please refund my money back to my account? I require an email confirmation as well.
Daniel Auqui

Dear Mr. Daniel Auqui
 Thank you for your email. I apologise for the mistake with your printer. In order to provide you with the necessary assistance; could you have send the order number?
Best regards
+Rosa Arias 
Customer Service Assistant 
 
 

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